Terms & Conditions

AndroMarkets LTD – Comprehensive Terms and Conditions

Effective Date: April 01, 2025

Please read these Terms and Conditions ("Terms", "Agreement") carefully before using the services provided by AndroMarkets LTD, a Forex broker registered in St. Lucia and offering trading services through the MetaTrader 5 (MT5) platform. By registering, accessing, or using any of our services, you agree to be legally bound by these Terms.

1. Definitions

• Client/User/Trader: Any individual or entity that opens an account and uses the services of AndroMarkets.
• Company: Refers to AndroMarkets LTD.
• Platform: The MetaTrader 5 (MT5) trading software licensed and integrated by AndroMarkets.
• KYC/AML: Know Your Customer and Anti-Money Laundering procedures.
• Account: The registered trading account opened by the client at AndroMarkets.

2. Legal Capacity

• You confirm that you are over 18 years of age and have full legal capacity to enter into this Agreement.
• The use of our services is not permitted in jurisdictions where such use is illegal or restricted.

3. Risk Acknowledgment

• Forex and CFD trading involves a high level of risk, including the possibility of loss of capital.
• Leverage can amplify gains as well as losses.
• Past performance does not guarantee future results.
• You must assess whether you can afford the risk of loss and seek professional advice if needed.

4. Registration and Account Setup

• You must complete the online registration form and submit all required information.
• You agree to update your profile promptly if any information changes.
• Each individual or entity may only register one account, unless multiple accounts are approved by the Company for specific purposes.

5. Identity Verification (KYC/AML Compliance)

• You are required to submit government-issued ID, proof of address, and any other documents requested.
• The Company reserves the right to verify the provided data at any time.
• Accounts may be suspended or terminated if documents are invalid, suspicious, or not provided.

6. Account Types and Services

• AndroMarkets offers multiple account types (Standard, ECN, Islamic, etc.).
• Features, spreads, leverage limits, and margin requirements may differ by account type.
• The Company may introduce, modify, or remove account types at its discretion.

7. Trading Conditions

• Orders are subject to real-time market conditions and liquidity.
• The Company may reject orders due to insufficient funds, margin level, or technical reasons.
• Trading hours may be subject to holidays, liquidity provider restrictions, and system maintenance.

8. Leverage and Margin

• Leverage varies by instrument and account type and is subject to regulatory limits.
• Margin requirements are outlined on our website and platform.
• Failure to maintain sufficient margin may result in partial or full liquidation of open positions.

9. Funding and Withdrawals

• All deposits must be made from accounts held in your name.
• Withdrawals will only be processed to the original funding method and/or your verified bank account.
• You are responsible for all transfer fees, intermediary bank charges, or FX conversion costs.

10. Bonus and Promotions Policy

• Bonuses are offered at the discretion of AndroMarkets and may be subject to specific conditions.
• Bonus abuse, hedging between accounts, or any form of manipulation will result in bonus removal and account sanctions.
• Bonuses may not be withdrawable unless conditions are met (e.g., trading volume targets).

11. Prohibited Trading Activities

• Use of unauthorized trading robots, HFT algorithms, or arbitrage exploitation is prohibited.
• Latency arbitrage, quote manipulation, and intentional platform abuse are strictly forbidden.
• Mirror trading, copy trading, or API access must be pre-approved.
• Accounts engaged in abuse may be closed and profits forfeited.

12. Platform Access and Use

• The Company grants you non-transferable, limited, revocable access to MT5.
• You must not share your login credentials.
• The Company is not responsible for losses due to downtime, software bugs, or connectivity issues.

13. Fees, Commissions, and Charges

• AndroMarkets may apply spreads, commissions, overnight swaps, or inactivity fees.
• Details are disclosed transparently on our website.
• All fees are subject to change with prior notice.

14. Islamic (Swap-Free) Accounts

• Clients may request a swap-free (Islamic) account based on religious beliefs.
• Swap-free accounts must not be abused to gain unfair advantages.
• Violation may lead to account removal or reclassification.

15. Communication and Notices

• All official communication will be conducted via the email address provided during registration.
• You are responsible for monitoring email and platform notifications.

16. Data Privacy and Security

• We are committed to protecting your personal data and complying with international data protection standards.
• Your information will not be shared with third parties unless required by law.

17. Intellectual Property Rights

• All trademarks, logos, platform content, and website materials are the property of AndroMarkets LTD.
• You may not duplicate, distribute, or reuse any materials without our written consent.

18. Account Suspension and Termination

• The Company may suspend or terminate your account for violation of terms, fraudulent activity, or regulatory requests.
• Any balance at the time of termination may be returned at the Company's discretion after compliance checks.

19. Inactive and Dormant Accounts

• Accounts with no trading activity for 90 consecutive days may be marked as inactive.
• A monthly inactivity fee may apply.
• The Company may close accounts inactive for over 365 days, with any remaining funds subject to fees and transfer attempts.

20. Force Majeure

• Includes natural disasters, war, terrorist activity, cyberattacks, pandemics, power outages, communication failures, or regulatory interventions.
• The Company is not liable for delays or failures due to such events.

21. Dispute Resolution

• Clients must submit complaints via email within 7 calendar days of occurrence.
• The Company will investigate and respond within a reasonable timeframe.
• Disputes are governed by the laws of St. Lucia, with exclusive jurisdiction in its courts.

22. Amendments to the Agreement

• AndroMarkets may revise these Terms at any time with or without notice.
• Continued use of services implies your acceptance of updated Terms.

23. Indemnification

• You agree to indemnify and hold AndroMarkets harmless from claims arising from your breach of these Terms.

24. Tax Obligations

• You are solely responsible for all applicable taxes arising from your trading activities.
• The Company does not provide tax advice.

25. Severability

• If any provision is deemed invalid or unenforceable, the remaining provisions remain in effect.

26. Jurisdiction-Specific Regulatory Disclosure

• AndroMarkets LTD is registered in St. Lucia. It is not currently regulated by a financial services authority.
• Clients acknowledge that funds are not protected by any investor compensation scheme.

27. Segregation of Client Funds

• Client funds are held in segregated bank accounts, separate from the company's operational accounts, and are not used for any other purpose.

28. Negative Balance Protection

• Retail clients are protected from negative balances. You will never be required to repay more than your deposited capital.

29. Conflicts of Interest Disclosure

• AndroMarkets may act as principal to your trades. We maintain policies to identify, manage, and disclose conflicts of interest.

30. Market Abuse and Insider Trading Policy

• Clients must not engage in any form of market manipulation or insider trading.
• Breaches will result in termination and possible reporting to authorities.

31. Third-Party Software Disclaimer

• The Company does not endorse or accept liability for third-party tools such as Expert Advisors, indicators, or signals.

32. Communication Records Consent

• You consent to the recording and storage of communications (e.g., phone calls, emails, chats) for compliance and training.

33. Referral/Affiliate Program Disclosure

• Affiliates may receive compensation for referrals. Clients may inquire about the nature of such arrangements.

34. Complaint Handling Procedure

• Complaints can be emailed to support@andromarkets.com. We aim to resolve all issues within 7 business days.

35. Cookie Policy and Website Use Terms

• By using our website, you consent to the use of cookies in accordance with our Privacy Policy.

36. Electronic Signature and Consent

• By clicking "I Agree" or otherwise using our services, you consent to entering into a legally binding agreement electronically under applicable e-signature laws.

37. Sanctions and Restricted Jurisdictions

• Clients from jurisdictions sanctioned by the United Nations, European Union, OFAC, or other recognized authorities are strictly prohibited from using AndroMarkets services.

38. Contract Expiry and Roll-Over Terms

• CFDs with expiration dates may be automatically closed and reopened at prevailing prices. Clients are responsible for managing their positions ahead of contract expiry.

39. Best Execution Policy

• We are committed to achieving the best possible result for clients in terms of price, cost, speed, and likelihood of execution, subject to market conditions.

40. Slippage and Gapping Risk

• Prices may change between order placement and execution due to slippage or gapping, particularly during market volatility or illiquid periods.

41. Multi-Currency Account Handling

• Funds received in a currency different from your account base currency will be converted at our applicable exchange rate, which may differ from market rates.

42. Recordkeeping and Audit Cooperation

• Clients agree to maintain copies of transaction statements and cooperate with audit requests if required under legal or regulatory proceedings.

43. Client-Initiated Termination

• Clients may terminate their account by written notice. Any remaining balance, minus fees or liabilities, will be returned within 10 business days after final review.

44. Language Priority Clause

• In case of discrepancies between translated versions, the English version of these Terms shall prevail.

45. Contact Information

AndroMarkets LTD