Terms & Conditions
Andro Markets LTD ensures strict legal compliance, preventing fraud, money laundering, and terrorism financing through identity verification and monitoring.
Andro Markets LTD ensures strict legal compliance, preventing fraud, money laundering, and terrorism financing through identity verification and monitoring.
(Effective: April 1, 2025)
This comprehensive Terms and Conditions document (hereinafter referred to as the “Agreement”) constitutes a legally binding contract between the Client (an individual or legal entity who opens and maintains an account) and AndroMarkets LTD. (hereinafter referred to as the “Company”), a firm duly incorporated under the laws of Saint Lucia. This Agreement governs all interactions, transactions, obligations, and liabilities arising from the Client’s use of the Company’s services, including but not limited to the MetaTrader 5 trading platform, financial instruments offered by the Company, and any ancillary services provided by the Company or its affiliates.
AndroMarkets LTD is incorporated in Saint Lucia and operates in accordance with applicable laws of its jurisdiction. The Company commits to operate with high ethical standards, best business practices, and adherence to anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) procedures. The Client acknowledges and accepts the limitations and risks associated with engaging in business with a non-regulated financial entity.
By entering into this Agreement, the Client explicitly acknowledges that trading leveraged products such as foreign exchange (Forex), Contracts for Difference (CFDs), and other financial derivatives involves substantial risk of loss, including the potential loss of the entire investment amount. Leverage may work against the Client, amplifying both gains and losses. The Client confirms that they understand these risks and have the financial means, knowledge, experience, and willingness to bear such risks. The Client accepts that past performance of financial instruments is not indicative of future results.
The Client affirms that they are at least eighteen (18) years of age or the legal age of majority in their jurisdiction, and possess full legal capacity to enter into this Agreement. The Company requires all Clients to submit verifiable documentation proving identity and residential address, including but not limited to government-issued photo identification and a utility bill or bank statement not older than ninety (90) days. The Company reserves the unconditional right to delay, suspend, or decline the opening of an account if the provided documentation is incomplete, inconsistent, forged, or in violation of internal compliance standards or applicable regulations.
The Company provides a range of account options—Standard, ECN, and Islamic (Swap-Free)—each characterized by specific features, including distinct spreads, commission structures, and leverage availability. The Company retains the right to amend any account parameters including leverage caps, margin requirements, or product availability in response to market volatility, liquidity constraints, or internal policy revisions. Leverage may be adjusted without notice based on market conditions, account size, or trading behavior.
All deposit and withdrawal transactions must be conducted through payment channels under the same name as the registered Client. The Company does not allow or process third-party funding or withdrawals. Processing times for deposits and withdrawals vary based on the payment processor and may be subject to service provider fees, exchange rate fluctuations, or banking delays. The Company is not liable for losses arising from failed or delayed deposits or withdrawals. Accounts inactive for more than ninety (90) calendar days may incur a monthly inactivity fee. Accounts with no activity for more than three hundred sixty-five (365) calendar days may be classified as dormant and closed with balances returned, subject to applicable deductions.
Access to the MT5 trading platform is granted exclusively to the registered Client and may not be assigned, transferred, or shared. The use of algorithmic trading systems, Expert Advisors (EAs), bots, or any automated strategy requires prior written authorization from the Company. Approval may be revoked at any time based on the Company’s discretion. The Company strictly prohibits the use of automated systems that operate exclusively or disproportionately during news releases, volatile market conditions, or peak trading hours, unless a consistent and regular trading pattern is established. Clients employing such systems must maintain a diversified trading history that reflects normal, non-abusive market engagement. Failure to comply may result in account suspension or trade cancellation.
The Company may, at its sole discretion, offer promotional trading credits, bonuses, or other financial incentives. Such incentives are non-withdrawable unless explicitly stated otherwise and remain conditional upon the Client’s completion of predefined trading volume thresholds. The Client agrees that all promotional offers are subject to change, withdrawal, or termination without prior notice. Abuse of the bonus system—including the opening of multiple accounts, coordinated trading among related parties, or exploitation of trading conditions—is strictly prohibited. If abuse is suspected, the Company reserves the right to revoke bonuses, cancel related profits, restrict withdrawals, and permanently suspend the Client’s account.
The Company segregates client funds from operational capital and maintains them in designated client accounts held with reputable financial institutions. The Client acknowledges that the Company is not liable for third-party bank insolvency or service failure. Retail Clients are entitled to negative balance protection, ensuring that total losses cannot exceed the funds deposited into their trading account. Any interest accrued on client accounts shall be retained solely by the Company and shall not be payable to the Client under any circumstance.
The Client agrees not to engage in any manipulative, fraudulent, or abusive trading behavior, including but not limited to latency arbitrage, stale quote exploitation, quote stuffing, or toxic flow that harms the Company’s liquidity sources or trading infrastructure. The use of High-Frequency Trading (HFT) strategies that create excessive order traffic or distort fair market pricing is forbidden. The Company may, at its sole and final discretion, void or reverse trades, withhold profits, impose trading restrictions, or terminate the Client’s account. Disclosure of such activity may be made to counterparties, regulators, or law enforcement authorities as required.
All official communications, including but not limited to trade confirmations, account statements, legal notices, and disclosures, shall be delivered to the Client electronically via email, the trading platform, or the designated client portal. By entering into this Agreement, the Client consents to receive communications in electronic form and agrees that such records shall be deemed legally binding and enforceable under applicable law.
The Company is committed to handling Client information with a high standard of care and in accordance with applicable data protection regulations. The Client acknowledges and agrees that certain personal and transactional data may be shared with trusted third-party service providers, including but not limited to trading platform providers, CRM systems, liquidity aggregators, and compliance solution vendors, for the purpose of delivering trading services, maintaining operational integrity, conducting risk monitoring, and fulfilling legal or contractual obligations.
All such third-party data sharing is subject to strict confidentiality arrangements and is limited to what is necessary to perform the related service. The Company will not sell or distribute Client information for marketing purposes without explicit consent. Client communications may be recorded, stored, or monitored in accordance with regulatory requirements, internal quality assurance procedures, and may also be used for marketing purposes. The Client acknowledges and agrees to such practices as a condition of receiving services from the Company.
The Client expressly acknowledges and agrees that any communication, trading signal, market forecast, financial advice, representation, or information—whether verbal or written—that is not explicitly published or confirmed through the Company’s official communication channels (such as its registered domain websites, secure client portal, or official email correspondence) shall not be considered authorized, endorsed, or legally binding upon the Company.
This includes but is not limited to information provided by employees, commission-based introducing brokers (IBs), independent contractors, marketing partners, signal providers, third-party educators, or any other party acting on their own behalf or under independent arrangements.
The Company disclaims all liability arising from reliance on such unauthorized communications, and the Client agrees that no legal claim, action, or complaint shall be brought against the Company for damages, losses, or obligations arising from any such third-party interactions or informal exchanges. It is the sole responsibility of the Client to verify the accuracy and authenticity of any information received by consulting the Company’s official documentation or by directly contacting official support channels.
Under no circumstances shall the Company be held liable for indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, missed trading opportunities, or platform downtime. The Client agrees to indemnify and hold harmless the Company, its officers, employees, and affiliates from any loss, claim, or demand resulting from their use of the services or breach of this Agreement. The Company shall not be liable for failure or delay in performance due to force majeure events, including but not limited to natural disasters, cyberattacks, regulatory changes, telecommunications failures, or war.
This Agreement shall be governed by and interpreted in accordance with the laws of Saint Lucia. The Client irrevocably submits to the exclusive jurisdiction of the competent courts of Saint Lucia for the resolution of any dispute, controversy, or claim arising from or relating to this Agreement. The Client agrees to initiate any complaint by submitting a written notice to the Company’s support desk at support@andromarkets.com within seven (7) calendar days of the occurrence of the event in question. The Company will make reasonable efforts to investigate and resolve such complaints in good faith.
By using the services of AndroMarkets LTD, the Client affirms that they have carefully read, understood, and voluntarily accepted all terms and provisions outlined in this Agreement, and agree to be legally bound by its contents without exception.
Risk Warning: Foreign exchange trading carries a high risk of losing money due to leverage and may not be suitable for all investors. Before deciding to invest your money, you should carefully consider all the features associated with Forex, as well as your investment objectives, level of experience, and risk tolerance.